Hi Dear friend We will have 5 days holiday for the National Day ,from 1st Oct to 5th Oct,back to work on 6th Oct and 28th Sept would be the last day to ship parcels .We are sorry for any trouble or inconvenience it may bring ,we will handle your orders asap once the holiday is over .Thank you for your notice . Best regards Basetao.

Place an order

Step 1: Log into BASETAO and look for desired items.

Please enter the original web page URL of the item. Google translated URL will not be recognized.

Step 2: Add desired items to cart.

Note:

  • If some information cannot be retrieved, please enter them manually.
  • Please make a note about the item (color, size, etc) if necessary."
  • If the picture does not show up, do not worry, it will not affect the purchase.
  • The search bar is not working for orders from wechat,yupoo ,1688.com ,weidian or other website.For these orders ,please use the self help order function to make the order .
Step 3: Pay for the desired items.

  • Go to "my shopping cart", select the items you want to pay for. Then click the "check out" button.

Note:

  • Click to cancel this order before you pay.
  • Click to make a note about the item.
  • Click to change the size,color for the order you have selected.
  • Click to add this order to your list of favorite items.
Step 4: Confirm to pay.

Click "pay now" button to pay the order .

Note:

  1. If your balance is not enough for the orders ,please recharge your account first.
  2. If you do not need the unnecessary packing ,please choose"remove packaging" option.
  3. Once the item is purchased ,the status of the order will be turn to "ordered",and when it comes to basetao warehouse ,it will be turn to "arrived", by this status ,you can submit to ship it to your house .

Send a parcel

Step 5: Select the items you would like to ship together in one parcel, and click "Submit to ship."

1. Go to "Arrived" and select the items you want to send in one parcel .

Note: If you are a NEW USER, please click "Address records," fill out the information shown below, then click "Add."

2. Once we have your address, choose the Delivery Method.

3. Once you have chosen the delivery method you are ready for payment.

Note:

  • If you have special requests for your parcel, please make a note about it .
  • If your account does not have enough money when you click "submit to ship", please recharge your balance .
Step 6: Once you have submitted to ship your parcel ,please go to "my parcel--pending"to view the parcel details.

FAQ

Q:

How high is Basetao's service fee?

A:

We only charge 5% fee, which is calculated on the item price + domestic shipping. For example , when a product's price is 90RMB and domestic shipping fee is 10RMB, then the service fee is (90+10)*0.05=5RMB. The service fee will be charged when you submit to ship your parcel, not when you purchase the products.

Q:

From which websites can Basetao order products for me?

A:

Basetao can buy your products from Taobao, 1688 ,cnfashionbuy, reps4you, Tmall ,wechat and yupoo. But for wechat/yupoo seller ,please make sure the seller can be trusted ,Basetao would not take any responsiblity if the seller scams.

Q:

Which payment methods can I use?

A:

You can use Creditcard, Paypal, iDeal, POLi ,Giropay and Western Union.For Paypal ,only available for V1 members .

Q:

How to make orders from wechat ,1688.com ,yupoo ,weidian and other websites ?

A:

For these orders , the search bar function is not supportive ,please use the self help order function to make the orders .